Terms of Service

1General Terms

Aerial Media reserves the right to cancel bookings, change assigned tour guides, prices, and tours being offered without prior notice. We reserve the right to modify itineraries and/or schedules if necessary due to road conditions, severe weather, or other unforeseen circumstances.

Bookings can be confirmed prior to the start of the tour by sending us an email at [email protected].

2Payments Accepted

We accept payments through Venmo, Zelle, and major credit cards (Visa, MasterCard, American Express, Discover) using Stripe. For US clients, we also accept paper or electronic checks.

A full payment or deposit is required to secure your booking. Full payment is due 90 days before multi-day workshops, unless specified otherwise. We offer interest-free payment plans upon request.

3Booking Procedure

Booking requests are processed within 48-72 hours. Include preferred dates, tour guides, and tour or custom itinerary requests. Requests are processed in the order received.

Due to high demand, not all tour guides and options may be available on your preferred dates.

A surcharge may apply in peak season for incidental fees, special booking requests, and preferred tour guide options. If your preferred tour and services are unavailable, we will contact you with alternative options.

Tours are conducted with Aerial Media or, if necessary, with our trusted tour operator partners.

4Cancellation & Refund Policy – If You Need to Cancel

If you need to cancel, notify us as soon as possible in writing via email at [email protected]. Your cancellation is confirmed upon receiving our email acknowledgment.

Our cancellation policy varies for tours and workshops. Refunds are processed using the original payment method.

Workshops

For cancellations filled by another participant, a full refund minus a $300 USD fee is provided. If the workshop does not fill, the following applies:

• •More than 90 days before the start: Full refund minus $300 USD fee.
• •Less than 90 days: No refund, but funds are credited for use towards our packages, tours, or workshops for up to 2 years.

5Cancellation & Refund Policy – If We Cancel or Reschedule

Aerial Media reserves the right to reschedule or cancel workshops/tours due to low participant numbers, Force Majeure, weather, or safety concerns.

In case of rescheduling within two years, you may:

• •Retain your spot;
• •Transfer to another date, if available; or
• •Cancel with no refund but credit for other services for 2 years.

If we cancel a workshop/tour, you may:

• •Apply funds towards another service; or
• •Receive a full refund minus $300 USD and non-refundable third-party fees.

6Photography Workshop Changes

Aerial Media may alter advertised itineraries, schedules, prices, and guides without notice and without participant consultation, due to participant numbers, logistics, illness, emergencies, weather, or other circumstances.

7Accommodation Selection & Availability

Accommodations may include:

• •Double Occupancy (shared with a companion or another participant of the same gender)
• •Single Occupancy

Solo participants choosing Double Occupancy may be requested to pay for Single Occupancy if a roommate is unavailable.

Single Room Availability

Limited on some workshops, assigned on a first-booked basis. If unavailable, you'll be notified and refunded the difference.

8Pricing Policy & Taxes

Pricing Policy

Prices are subject to change without notice. Peak season may incur surcharges and additional fees. All additional fees will be communicated prior to booking confirmation.

Taxes and Fees

Prices include VAT where applicable. A 3% service charge applies for Stripe bookings.

9Liability Waiver & Insurance

Liability Waiver

Participants must complete a liability waiver before tours begin.

Insurance

Comprehensive travel insurance is advised for all clients. Insurance is mandatory for workshop participation.

?Contact Information