Terms of Service

Please read these terms carefully before using our services

Effective Date: January 1, 2025 | Version 1.0

By using Aerial Media, you agree to these Terms of Service and our Privacy Policy.

1Acceptance of Terms

By accessing or using Aerial Media ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2Eligibility

You must meet the following requirements to use our Service:

  • You must be at least 16 years old
  • You must have the legal capacity to enter into binding contracts
  • You must not be prohibited from using the Service under applicable laws
  • If booking on behalf of others, you must have authority to accept these Terms for them

3User Accounts

Account Creation

  • You must provide accurate, current, and complete information
  • You are responsible for maintaining account security
  • You must notify us immediately of any unauthorized use
  • One person may not maintain multiple accounts

Account Responsibilities

You are responsible for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to comply with account security requirements.

4Bookings and Payments

Booking Process

  • All bookings are subject to availability and confirmation
  • Prices are subject to change until booking is confirmed
  • You must provide accurate participant information
  • Special requirements must be communicated at booking

Payment Terms

  • Payment requirements vary by tour and are specified on each tour's detail page
  • Payment schedules may include full upfront payment, deposits, or installment plans as determined by individual tours
  • We accept major credit cards and other payment methods as specified during checkout
  • All payments are processed securely through third-party payment providers
  • Prices are displayed in the currency specified for each tour, typically USD unless otherwise noted

Service Insurance

We strongly recommend purchasing comprehensive service insurance. Aerial Media is not responsible for costs incurred due to session cancellation, equipment issues, or other unforeseen circumstances.

5Cancellation and Refund Policy

Cancellation Policy

Cancellation and refund policies vary by tour and are set by individual aerial photography pilots. The specific cancellation policy for each tour, including applicable refund percentages and deadlines, is displayed on the tour's detail page prior to booking.

By completing a booking, you acknowledge and agree to the specific cancellation policy for that tour. Please review the cancellation terms carefully before finalizing your reservation, as policies may differ significantly between tours based on factors such as tour type, location, duration, and operational requirements.

Important Notice:

Refund eligibility and amounts are determined by each tour's specific policy and the timing of your cancellation request. Processing fees may apply. Refer to your tour's cancellation policy for complete details.

Pilot-Initiated Cancellations

If a session is cancelled by the aerial photography pilot or organizer, you will receive a full refund of your booking payment. Aerial Media is not responsible for any additional costs you may have incurred, such as travel expenses, accommodation, equipment rental, or other related costs.

Force Majeure

Neither party shall be liable for cancellations due to force majeure events including but not limited to: natural disasters, war, terrorism, epidemic, government actions, or other unforeseeable circumstances.

6Aerial Photography Pilot Terms

If you are an aerial photography pilot using our platform, you additionally agree to:

  • Provide accurate service descriptions and pricing
  • Maintain appropriate licenses and insurance
  • Comply with all FAA regulations and local laws
  • Deliver services as described in listings
  • Respond promptly to customer inquiries
  • Maintain professional standards of conduct

Commission and Fees

Pilots agree to pay Aerial Media a commission on all bookings made through the platform. Commission rates and fee structures are outlined in individual pilot agreements and may vary based on factors including service type, booking volume, and platform features utilized. Additional fees may apply for premium features or services. Contact us for specific pricing information.

7User Content

Content License

By posting content on Aerial Media, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute your content in connection with the Service.

Content Standards

You agree not to post content that:

  • Infringes intellectual property rights
  • Contains false or misleading information
  • Is defamatory, offensive, or harmful
  • Violates privacy rights
  • Promotes illegal activities

8Prohibited Activities

You agree not to:

  • Use the Service for any unlawful purpose
  • Impersonate any person or entity
  • Interfere with or disrupt the Service
  • Attempt to gain unauthorized access to any part of the Service
  • Use automated systems to access the Service without permission
  • Collect user information without consent
  • Post spam or unsolicited promotional content
  • Circumvent any security measures

9Limitation of Liability

IMPORTANT:

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AERIAL MEDIA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability shall not exceed the amount you paid to Aerial Media in the twelve (12) months preceding the claim.

10Indemnification

You agree to indemnify and hold harmless Aerial Media, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses arising from your use of the Service or violation of these Terms.

11Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.

12Governing Law

These Terms shall be governed by and construed in accordance with the laws of California, United States, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of San Francisco County, California.

13Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on the Service. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

14Contact Information

For questions about these Terms of Service, please contact us:

  • Phone: +1-555-AERIAL-1
  • Address: 123 Aerial Way, San Francisco, CA 94102
  • Business Hours: Monday-Friday, 9 AM - 5 PM PST

By using Aerial Media, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.